The Values That Guide Elizabeth Evans Care
 

1. Person-Centred Care

Every individual is at the heart of everything we do. Support is designed with the person, not for them, respecting their choices, goals, and independence.

In practice: Care plans are shaped around what matters to the individual, reviewed regularly, and adapted as people grow and change.

2. Dignity, Respect & Human Rights

Everyone deserves to be treated with dignity, kindness, and respect at all times, regardless of ability or need.

In practice: Privacy is protected, language is respectful, and individuals are supported to live life on their own terms.

3. Independence & Empowerment

Support should build confidence and capability, not create dependency. We believe in enabling people to do as much as possible for themselves.

In practice: Encouraging life skills, positive risk-taking, and access to the community, travel, and meaningful activities.

4. Compassion with Professionalism

Care is a vocation. Empathy, warmth, and understanding must be matched with strong training, clear boundaries, and professional standards.

In practice: Staff are carefully selected, well-trained, supervised, and supported to deliver safe, skilled, and compassionate care.

5. Safety Through Trust

Safety is created through consistency, relationships, and clear systems — not restriction.

In practice: Thoughtful risk assessments, open communication, safeguarding awareness, and calm, reliable support.

6. Partnership & Collaboration

The best outcomes are achieved when people work together openly and honestly.

In practice: Working closely with families, local authorities, and multidisciplinary professionals, valuing everyone’s input.

7. Integrity & Transparency

We act honestly, ethically, and responsibly, even when things are difficult.

In practice: Open communication, learning from mistakes, clear complaints processes, and strong governance.

8. Continuous Learning & Growth

Good care never stands still. We are always learning, reflecting, and improving.

In practice: Ongoing training, reflective supervision, feedback from those we support, and continuous service development.

9. Community & Belonging

Everyone deserves to feel part of their community and to have a sense of purpose and belonging.

In practice: Supporting access to social opportunities, employment, education, and meaningful relationships.

10. Care as a Vocation

This work matters. It is guided by purpose, commitment, and belief in people’s potential.

In practice: Leading with heart, lived experience, and a genuine passion for supporting others to thrive.